Information Management

Complex technical equipment requires volumes of technical information that might exist for many years. This information is an important asset that requires management to maximize its benefit and usability.

Infomill have many years of experience of managing large volumes of technical information for customers in a number of industries.

Problems Solved

The consequences of poor content management can lead to, literally, catastrophic consequences for some businesses. More typically, the lack of control creates unnecessary expense by duplicating, or missing, manual content and disgruntled customers because they can’t find the right information .

How It Works

Information management requires careful control and the structure of the physical and electronic assets must be catalogued and managed irrespective of volume. This requires careful consideration to process and procedure.

Infomill has developed sophisticated information management systems that control the import, management and “publishing” of technical data to authorized users. Our specialist team work with you to understand the lifecycle of the manuals and build the required processes to control the information.

Benefits

Infomill has been entrusted by major organisations to manage their technical library for use in aftermarket applications. The flagship project has been the creation of a repository for the UK gas appliance aftermarket to provide a comprehensive technical library for Gas Safe-registered gas heating engineers.