Information Deployment

The old adage that “knowledge is power” is only true when that knowledge is in the right hands. Many businesses can benefit greatly from providing technical information to their customers, to service technicians or to distributors.

 



Deployment to Service Teams

Service technicians need access to accurate technical information quickly in order to do their jobs. Whether they are based onsite or work remotely, technicians have to be able to find what they need without fuss.

Read more... [Deployment to Service Teams]
 
Deployment to Distributors

Equipment distributors need to access accurate technical information quickly in order to meet customer demands.

Read more... [Deployment to Distributors]
 
Deployment to End Users

Service costs can be cut dramatically if the appropriate technical information is provided to end users. By allowing customers to access the information they need over the web, or on CD, the need for manual intervention is removed.

Read more... [Deployment to End Users]
 

What Our Customers Say

"We have been delighted with both the solution and the efficiency gains it brings to our service engineers and in turn the service we provide our customers."

Mark Gibb, Atlet UK's Managing Director

 

Case Study

BT Europe was distributing over 60,000 pages of technical information in paper format to its service engineers. This obviously represented a significant cost in terms of printing and distribution. The end product was also unwieldy to use and impossible to carry around, weighing over a quarter of a tonne.

Read more...
 

Certifications

Infomill's Certifications

Contact Us

Contact Us