CPS - Claims Processing System

Managing the flow of information involved in any claims process is highly complex. Dozens of different parties may be involved in establishing blame and processing compensation. Infomill can create systems that remove this headache.

Problems Solved

Manual, paper-based claims systems are unwieldy and unsuited to speedy and efficient processing. Being able to access the most up-to-date information from any location at any time is vital to the smooth running of a claims-based organization.

Furthermore, claimants themselves need to be able to provide the organization with what they need simply and without additional human intervention.

How It Works

A web-based claims management system eliminates the need for manual form handling. Every party is able to access the information that they need (or are allowed to) at all times. As a consequence, nobody is using out of date information.

Claimants are able to file their claim online, which is automatically passed to the relevant part of the organization. It is then handled according to set routines so that everyone who needs to be informed and involved, is

Benefits

The removal of manual intervention and paper handling has obvious benefits for efficiency and cost savings. The ability to keep everyone instantly updated likewise helps organizations’ customer service operations.

A major manufacturer of truck axles has seen major improvements in both their efficiency and overall claim handling since using a bespoke system created by Infomill.