Ship to shore communications were becoming more complex to control for this major marine organisation as ease of email transmission via satellite had compounded the volume of traffic between the large fleet and numerous ship managers on-shore. A review of current processes and recommendations for improvement were therefore required.
The Company
Established in 1971 and based in Asia's world city, Hong Kong, Wallem is one of the worlds leading shipmanagers. Wallem has over 280 ships in management and in excess of 6,500 seafarers sailing on managed vessels.
The requirement
Wallem Shipmanagement (WSM) have a large volume of information flowing to and from vessels, owners, ports, charterers and within their own organisation at offices all over the world.
The Solution
Infomill consultants acted as “change agents” to advise how best to harness IT to manage this information explosion through a combination of strategy and technology.
